一、简历投递

请将简历发送至：joinms@microsoft.com

请在邮件抬头：姓名+学校+申请XXX职位，按照职位名称填写

2015年6月7日（本周日）前提交

二、招聘信息

职位	备注
实习生：软件工程师	2016年毕业相关专业，能保证3个月实习期
实习生：项目制软件工程师	2017或者2018年毕业相关专业，实习期根据业务部门需求而定
实习生：技术支持工程师	2016年毕业相关专业，英语好，沟通好，可以做满3个月的实习
正式员工职位：技术支持工程师	2015年7月份前毕业,女性优先，6月底能入职，可以是毕业一年以内的人（2014年7月份以后毕业的）

hands-on Software Engineer (SWE)

Requirements:

• Pursuing a BS/MS or PhD degree in Engineering, Computer Science or related field

• Have experience in programming in C/C++/C#, Java and/or other computer programming languages preferred

• Solid basic knowledge on computer science, rich experience in project development

• Good understanding of hardware and wireless system would be a plus

• Excellent problem analyzing and solving skill

• Good team work spirit

• Be responsible and proactive

• Good oral and written communication skills in English

Support Engineer

Main Responsibilities:

1.Customer Issue Resolution & Responsiveness

- Drive the communication with the customer to ensure the customer has confidence on problem resolution provided by Microsoft.

- Technical support to Microsoft Enterprise Premier Customers across the APGC region.

- Resolve critical issues

- Represent Microsoft and achieve high customer satisfaction.

- Use trace, protocol analysis, and other sophisticated tools to analyze problems.

- Act as the second tier support to take the escalation and solve the customer issue from subsidiary.

2.Effective Communication & Collaboration

- Identify the right resource to collaborate with for tough & political hot problem.

- Collaborate with cross-group peers both proactively and reactively.

- Produce quality documentation and share with the appropriate team members and tech lead as appropriate.

3.Training & Readiness

- Identify current knowledge deficiencies/training needs, as well as potential future needs.

- Make effective technical presentations, both internal and external.

- Provide documentation and mentoring to others within your technical specialty.

- Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans.

4.Operational Precision

- Adhere to published queue or call back schedule and be available for on-call duty, as necessary.

- Use appropriate documentation and utilization and / or labor tracking methods to account for time.

- Manage and prioritize your workload while keeping team members and management appropriately informed.

- Participate in ad-hoc projects per management request or business need.

Requirements:

• Strong verbal English skill. Professional written English skill is required.

• Excellent communication skill and service skill are expected. Have strong capability of handling tough situations.

• Self-motivation, responsible, team work spirit, good cross-team collaboration skill.

• Passionate for technical support and Microsoft technology

• Honest, proactive and willing to help others

• Willing to learn and take challenges

• Familiar with one or more of the following technology areas will be plus:

- Enterprise Network architecture design and implementation

- Operating System knowledge

- Win32 application development (C, C++, C#, .NET, VB.NET, VB, VC++, OLE, COM/DCOM, CORBA, Delphi, c++builder and etc.) and basic computer knowledge (thread, process, data algorithm, etc.)

- Inter/Intranet application development (IIS, IE, ASP, ASP.NET VBscript/Jscript, VJ++, Java, HTML, AJAX, Websphere, Apache)

- E-commerce Application development (SSL, Public-key, Certificate Server, Authenticode, CryptoAPI, Digital Certificates, Kerberos, Smart Cards Technologies)

- Database knowledge